1. Physical Limitations and Fine Motor Control
Look for devices that feature oversized buttons, dedicated controllers, or specialty ergonomic mice that require less intricate hand movement. The use of digital assistants (like Siri or Alexa) completely bypass the need for precise tapping or typing.
2. Anxiety and the Fear of “Breaking” the Computer
Our classes will reassure them that everyone finds new technology confusing at first. Emphasise that digital mistakes are rarely permanent. This builds confidence and familiarity, turning the intimidating machine into a useful tool.
3. Lack of Perceived Relevance
Instead of starting with the technical steps, we begin by demonstrating how tech can solve a clear problem in their daily life (e.g., video calls with grandchildren, ordering groceries, managing prescriptions, how a device facilitates their hobbies increasing their quality of life.
4. Visual Strain and Impaired Eyesight
Simple solution can be to Enlarge the font, increase screen brightness, and boost contrast in the device’s accessibility settings and use of other technologies to help with easy reading.
5. Information Overload and Complexity
We only teach the minimum number of steps required to complete one simple, necessary task (e.g., “Step 1: Tap the green phone. Step 2: Tap Grandma’s picture.”). Avoid tangents about advanced features. Write down step-by-step instructions for core functions in large, clear print.

